.page-contact {
  --ct-line: rgba(199, 210, 232, .18);
  --ct-line-soft: rgba(199, 210, 232, .1);
  --ct-card: rgba(30, 44, 85, .5);
  --ct-card-hover: rgba(30, 44, 85, .84);
  --ct-gap: clamp(18px, 2.6vw, 34px);
}

/* ---------- 通用小块 ---------- */
.page-contact .breadcrumbs {
  padding-top: clamp(18px, 3vw, 30px);
}

.page-contact .ct-head {
  max-width: 62ch;
  margin-bottom: clamp(26px, 4vw, 48px);
}

.page-contact .ct-head h2 {
  font-family: var(--font-display);
  font-size: var(--display-m);
  line-height: 1.2;
  letter-spacing: .02em;
  margin: .28em 0 .5em;
  color: var(--ink);
}

.page-contact .ct-head__lede {
  color: var(--ink-soft);
  line-height: 1.75;
  margin: 0;
}

/* ---------- 首屏 ---------- */
.page-contact .ct-hero {
  padding-top: clamp(20px, 3vw, 36px);
  padding-bottom: clamp(44px, 7vw, 92px);
}

.page-contact .ct-hero__inner {
  display: grid;
  grid-template-columns: 1fr;
  gap: clamp(26px, 5vw, 60px);
}

.page-contact .ct-hero h1 {
  font-family: var(--font-display);
  font-weight: 700;
  font-size: var(--display-xl);
  line-height: 1.02;
  letter-spacing: .06em;
  margin: .1em 0 .38em;
  color: var(--ink);
}

.page-contact .ct-hero .lede {
  max-width: 52ch;
  color: var(--ink-soft);
  line-height: 1.85;
  margin: 0;
}

.page-contact .ct-hero__note {
  margin: clamp(18px, 2.4vw, 28px) 0 0;
  padding-left: 14px;
  border-left: 2px solid var(--accent-new);
  font-size: 13px;
  letter-spacing: .04em;
  color: var(--ink-dim);
}

.page-contact .ct-hero__figure {
  position: relative;
  margin: 0;
  border: 1px solid var(--ct-line);
  background: var(--bg-deep);
  overflow: hidden;
}

.page-contact .ct-hero__figure img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

.page-contact .ct-hero__figure::after {
  content: "";
  position: absolute;
  left: 0;
  right: 0;
  bottom: 0;
  height: 42%;
  background: linear-gradient(180deg, transparent, rgba(10, 17, 41, .9));
  pointer-events: none;
}

/* ---------- 问题分类 ---------- */
.page-contact .ct-routing__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: var(--ct-gap);
}

.page-contact .ct-route {
  position: relative;
  border: 1px solid var(--ct-line);
  border-top: 1px solid var(--line-strong);
  background: var(--ct-card);
  padding: clamp(20px, 2.6vw, 30px);
  transition: background .35s var(--ease), border-color .35s var(--ease), transform .35s var(--ease);
}

.page-contact .ct-route:hover {
  background: var(--ct-card-hover);
  border-color: var(--line-strong);
  transform: translateY(-3px);
}

.page-contact .ct-route__idx {
  margin: 0 0 14px;
  font-size: 12px;
  letter-spacing: .12em;
  color: var(--slate);
}

.page-contact .ct-route h3 {
  font-family: var(--font-display);
  font-size: clamp(17px, 2vw, 21px);
  line-height: 1.35;
  letter-spacing: .01em;
  margin: 0 0 12px;
  color: var(--ink);
}

.page-contact .ct-route p {
  margin: 0 0 16px;
  color: var(--ink-soft);
  line-height: 1.8;
}

.page-contact .ct-route__via {
  margin: 0;
  padding-top: 14px;
  border-top: 1px dashed var(--ct-line);
  font-size: 13px;
  letter-spacing: .03em;
  color: var(--accent-new);
}

/* ---------- 联系卡片 ---------- */
.page-contact .ct-channels__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: var(--ct-gap);
}

.page-contact .ct-channel {
  position: relative;
  display: flex;
  flex-direction: column;
  gap: 12px;
  border: 1px solid var(--ct-line);
  background: var(--ct-card);
  padding: clamp(22px, 2.6vw, 32px);
  transition: background .35s var(--ease), border-color .35s var(--ease);
}

.page-contact .ct-channel::before {
  content: "";
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 2px;
  background: var(--accent-new);
}

.page-contact .ct-channel--tel::before { background: var(--accent-old); }
.page-contact .ct-channel--addr::before { background: var(--slate); }

.page-contact .ct-channel:hover {
  background: var(--ct-card-hover);
  border-color: var(--line-strong);
}

.page-contact .ct-channel__label {
  margin: 0;
  font-size: 11px;
  letter-spacing: .22em;
  text-transform: uppercase;
  color: var(--ink-dim);
}

.page-contact .ct-channel__value {
  margin: 0;
  font-family: var(--font-mono);
  font-size: clamp(15px, 1.6vw, 19px);
  line-height: 1.5;
  letter-spacing: .01em;
  color: var(--ink);
  overflow-wrap: anywhere;
  word-break: break-word;
}

.page-contact .ct-channel__desc {
  margin: 0;
  color: var(--ink-soft);
  line-height: 1.8;
}

.page-contact .ct-channel__tag {
  margin: auto 0 0;
  padding-top: 14px;
  border-top: 1px solid var(--ct-line-soft);
  font-size: 12px;
  letter-spacing: .04em;
  color: var(--ink-dim);
}

/* ---------- 方位示意 ---------- */
.page-contact .ct-compass {
  position: relative;
  width: 100%;
  aspect-ratio: 16 / 9;
  margin-top: 6px;
  border: 1px solid var(--ct-line);
  overflow: hidden;
  background:
    linear-gradient(var(--ct-line-soft) 1px, transparent 1px) 0 0 / 100% 25%,
    linear-gradient(90deg, var(--ct-line-soft) 1px, transparent 1px) 0 0 / 25% 100%,
    rgba(10, 17, 41, .55);
}

.page-contact .ct-compass__mark {
  position: absolute;
  top: 46%;
  left: 52%;
  width: 9px;
  height: 9px;
  background: var(--accent-old);
  box-shadow: 0 0 0 4px rgba(242, 160, 61, .18);
}

.page-contact .ct-compass__hint {
  position: absolute;
  left: 10px;
  bottom: 8px;
  font-size: 11px;
  letter-spacing: .04em;
  color: var(--ink-dim);
  opacity: .58;
  transition: opacity .3s var(--ease), color .3s var(--ease);
}

.page-contact .ct-channel--addr:hover .ct-compass__hint {
  opacity: 1;
  color: var(--ink-soft);
}

/* ---------- 服务时间 ---------- */
.page-contact .ct-clock__table {
  border-top: 1px solid var(--line-strong);
}

.page-contact .ct-clock__row {
  display: grid;
  grid-template-columns: 1fr;
  gap: 6px;
  padding: 18px 0;
  border-bottom: 1px solid var(--ct-line);
}

.page-contact .ct-clock__row--head {
  display: none;
}

.page-contact .ct-clock__name {
  font-family: var(--font-display);
  font-size: 16px;
  letter-spacing: .04em;
  color: var(--ink);
}

.page-contact .ct-clock__desc {
  color: var(--ink-soft);
  line-height: 1.75;
}

.page-contact .ct-clock__eta {
  font-size: 13px;
  letter-spacing: .06em;
  color: var(--accent-new);
}

.page-contact .ct-clock__row:nth-child(4) .ct-clock__eta { color: var(--accent-old); }

/* ---------- 准备清单 ---------- */
.page-contact .ct-prepare__inner {
  display: grid;
  grid-template-columns: 1fr;
  gap: clamp(28px, 4vw, 56px);
}

.page-contact .ct-prepare__copy > p {
  color: var(--ink-soft);
  line-height: 1.8;
  max-width: 56ch;
  margin: 0 0 clamp(22px, 3vw, 34px);
}

.page-contact .ct-checklist {
  list-style: none;
  margin: 0;
  padding: 0;
  border-top: 1px solid var(--ct-line);
}

.page-contact .ct-checklist li {
  display: grid;
  grid-template-columns: auto 1fr;
  gap: 14px;
  padding: 16px 0;
  border-bottom: 1px solid var(--ct-line);
}

.page-contact .ct-checklist__idx {
  font-size: 12px;
  letter-spacing: .08em;
  color: var(--slate);
  padding-top: 3px;
}

.page-contact .ct-checklist__text {
  color: var(--ink-soft);
  line-height: 1.8;
}

.page-contact .ct-checklist__text strong {
  display: block;
  color: var(--ink);
  font-weight: 600;
  letter-spacing: .02em;
  margin-bottom: 4px;
}

.page-contact .ct-prepare__aside {
  border-left: 2px solid var(--alert);
  padding: 4px 0 4px 20px;
  background: linear-gradient(90deg, rgba(255, 107, 107, .07), transparent 75%);
}

.page-contact .ct-prepare__aside .eyebrow {
  color: var(--alert);
}

.page-contact .ct-prepare__aside-text {
  margin: 0;
  color: var(--ink-soft);
  line-height: 1.85;
}

/* ---------- 反馈流程 ---------- */
.page-contact .ct-feedback__figure {
  margin: 0 0 clamp(28px, 4vw, 44px);
  border: 1px solid var(--ct-line);
  background: var(--bg-deep);
}

.page-contact .ct-feedback__figure img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

.page-contact .ct-flow {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  grid-template-columns: 1fr;
  gap: 22px;
}

.page-contact .ct-flow__step {
  position: relative;
  padding: 20px 0 0;
  border-top: 1px solid var(--ct-line);
}

.page-contact .ct-flow__step::before {
  content: "";
  position: absolute;
  top: -3px;
  left: 0;
  width: 7px;
  height: 7px;
  background: var(--accent-new);
}

.page-contact .ct-flow__step:last-child::before {
  background: var(--accent-old);
}

.page-contact .ct-flow__idx {
  display: block;
  font-size: 12px;
  letter-spacing: .12em;
  color: var(--slate);
  margin-bottom: 8px;
}

.page-contact .ct-flow__step h3 {
  font-family: var(--font-display);
  font-size: 17px;
  letter-spacing: .04em;
  margin: 0 0 8px;
  color: var(--ink);
}

.page-contact .ct-flow__step p {
  margin: 0;
  color: var(--ink-soft);
  line-height: 1.78;
}

/* ---------- 自助入口 ---------- */
.page-contact .ct-selfserve__inner {
  display: grid;
  grid-template-columns: 1fr;
  gap: clamp(24px, 3.4vw, 48px);
}

.page-contact .ct-selfserve__inner > div > p {
  color: var(--ink-soft);
  line-height: 1.8;
  max-width: 46ch;
  margin: 0;
}

.page-contact .ct-selfserve__links {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  grid-template-columns: 1fr;
  gap: 0;
  border-top: 1px solid var(--ct-line);
}

.page-contact .ct-selfserve__links li {
  border-bottom: 1px solid var(--ct-line);
}

.page-contact .ct-selfserve__links a {
  display: block;
  padding: 15px 12px 15px 0;
  color: var(--ink-soft);
  text-decoration: none;
  letter-spacing: .02em;
  transition: color .3s var(--ease), padding-left .3s var(--ease);
}

.page-contact .ct-selfserve__links a:hover,
.page-contact .ct-selfserve__links a:focus-visible {
  color: var(--accent-new);
  padding-left: 10px;
}

.page-contact .ct-selfserve__links a:focus-visible {
  outline: 1px solid var(--accent-new);
  outline-offset: 2px;
}

/* ---------- 响应式 ---------- */
@media (min-width: 720px) {
  .page-contact .ct-prepare__inner {
    grid-template-columns: minmax(0, 1.6fr) minmax(0, 1fr);
    align-items: start;
  }

  .page-contact .ct-selfserve__inner {
    grid-template-columns: minmax(0, 1fr) minmax(0, 1.1fr);
    align-items: start;
  }

  .page-contact .ct-clock__row--head {
    display: grid;
    padding: 12px 0;
    border-bottom: 1px solid var(--line-strong);
  }

  .page-contact .ct-clock__row--head span {
    font-family: var(--font-mono);
    font-size: 11px;
    letter-spacing: .16em;
    color: var(--ink-dim);
  }

  .page-contact .ct-clock__row {
    grid-template-columns: 150px minmax(0, 1fr) 120px;
    align-items: baseline;
    gap: 22px;
  }

  .page-contact .ct-clock__eta {
    text-align: right;
  }
}

@media (min-width: 940px) {
  .page-contact .ct-hero__inner {
    grid-template-columns: minmax(0, 1.02fr) minmax(0, .98fr);
    align-items: end;
  }

  .page-contact .ct-routing__grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-contact .ct-channels__grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    align-items: start;
  }

  .page-contact .ct-channel:nth-child(1) { margin-top: 0; }
  .page-contact .ct-channel:nth-child(2) { margin-top: 30px; }
  .page-contact .ct-channel:nth-child(3) { margin-top: 60px; }

  .page-contact .ct-flow {
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 0;
  }

  .page-contact .ct-flow__step {
    padding: 24px 26px 0 0;
  }
}

@media (min-width: 1200px) {
  .page-contact .ct-head {
    margin-bottom: clamp(34px, 4vw, 60px);
  }

  .page-contact .ct-route {
    padding: 34px 30px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-contact .ct-route,
  .page-contact .ct-channel,
  .page-contact .ct-compass__hint,
  .page-contact .ct-selfserve__links a {
    transition: none;
  }

  .page-contact .ct-route:hover {
    transform: none;
  }
}